Hail Damage Roof Repair in Lakeway, TX
Hailstorm hit the Lake Travis area? Tile roofs hide hail damage that shingle roofs don't—cracked tiles, compromised underlayment, damage you can't see from the ground. We inspect tile and shingle roofs for free, document what adjusters miss, and handle your insurance claim from start to finish.
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Hailstorm Hit Lakeway? Here's What Most Homeowners Get Wrong.
The storm passed through. You walked outside and checked your car, your gutters, maybe your patio furniture. Then you looked up at your roof and thought, "It looks fine." This is where most Lakeway homeowners make their biggest mistake: assuming that if the roof looks okay from the ground, it is okay.
On shingle roofs, hail leaves bruises, cracks, and granule loss that are invisible from 30 feet below but clearly visible when you're standing on the roof. That's true everywhere.
On tile roofs—which make up a large share of Lakeway homes—the problem goes deeper. Tiles can develop hairline cracks you won't see without close inspection. Tiles can shift without breaking. And most critically, hail impacts transfer energy through the tile to the underlayment beneath, damaging the waterproofing layer while the tiles above look completely untouched. Your roof can pass a ground-level visual inspection and still have thousands of dollars in hidden damage.
What to do right now:
Check metal surfaces around your property.
Gutters, downspouts, AC condenser, car, mailbox, patio covers. If hail dented metal, it hit your roof with identical force—whether that roof is tile or shingle.
Take timestamped photos of everything.
Dented surfaces, damaged landscaping, hail still on the ground. These document the storm event and strengthen your claim filing.
Stay off your roof—especially tile.
Walking on tile roofs incorrectly cracks tiles. Hail-weakened tiles are even more fragile. And on Lakeway's steep pitches, the fall risk is real. Let a professional handle the inspection.
Call us for a free inspection before calling insurance.
We inspect tile and shingle roofs with proper equipment—including steep-pitch access gear. We document every impact, every crack, every underlayment compromise. Your initial claim filing sets the baseline for your settlement.
We respond to Lakeway hail inspections within 24-48 hours. Free inspection, zero obligation.
Think your tile roof escaped damage? It probably didn't.
After every Lakeway hailstorm, we inspect tile roofs where the homeowner was sure there was no damage. In the majority of cases, we find underlayment compromise, hairline tile fractures, or shifted tiles that aren't visible from the ground. A 30-minute inspection can save you from discovering water infiltration months later—after the damage is no longer coverable.
Why Lakeway Homeowners Miss Hail Damage (And Pay for It Later)
In neighborhoods with mostly shingle roofs, hailstorms trigger an obvious response—door-knockers, neighbors filing claims, roofing trucks everywhere. In Lakeway's tile-heavy neighborhoods, the response is often silence. Tile roofs look the same before and after a hailstorm. So homeowners assume they're fine.
Here's what happens next: Hairline cracks in tiles allow moisture behind the tile surface during heavy rain. Damaged underlayment—invisible beneath intact-looking tiles—begins failing at impact points. Six months later, a homeowner notices a water stain on a ceiling. By then, the storm-related damage has compounded with moisture damage, and the claim is harder to file because the timeline is murky.
The 30-minute inspection that changes everything.
A professional on-roof inspection after a hailstorm finds damage while it's fresh, documented by weather reports, and clearly attributable. Your insurance covers it now. If you wait until you notice leaks or interior damage, you're fighting an uphill battle with your carrier over what caused what and when.
If hail hit your Lakeway neighborhood, your roof took the same impacts regardless of whether it's tile or shingle. The only question is how well that damage is hidden—and on tile roofs, it's hidden very well.
Hail Damage on Tile Roofs vs. Shingle Roofs: What We Find in Lakeway
Lakeway has a mix of tile and shingle roofs—and hail damages each differently. Here's what we look for during inspections.
On tile roofs (concrete and clay):
- Hairline cracks that are invisible from ground level
- Chipped or spalled tile edges from direct hail impact
- Displaced tiles shifted from alignment by hail force
- Underlayment damage beneath intact-looking tiles
- Fractured tile fasteners that compromise wind resistance
On shingle roofs:
- Circular fractures or "bruises"—soft spots in the fiberglass mat
- Granule displacement exposing the black asphalt layer
- Cracked or shattered shingles from larger hailstones
- Dented metal flashing at chimneys, walls, and pipe boots
- Consistent impact patterns across multiple slopes
What you can spot from the ground (both roof types):
- Dents in gutters, downspouts, and metal vents
- Dings on cars, AC units, patio furniture
- Broken tile pieces in gutters or on the ground
- Neighbors getting roof inspections or repairs
The Lakeway acceleration problem:
Central Texas UV intensity is brutal on hail-damaged roofing. On shingles, exposed asphalt where granules were knocked off deteriorates three to five times faster under direct sun. On tile, hairline cracks allow moisture intrusion that causes the underlayment to fail prematurely—and Lakeway's open terrain and south/west-facing slopes get more sun exposure than shaded areas of central Austin. Hail damage that seems minor today becomes a serious problem within one to two years if left unaddressed.
Will Insurance Cover Lakeway Hail Damage? (Yes—But the Settlement Depends on Documentation)
Hail damage claims are among the most commonly approved in Texas. The damage is measurable, storms are documented by weather services, and impact patterns are unmistakable. The real question for Lakeway homeowners isn't whether insurance covers hail damage—it's whether the settlement reflects the actual cost of repairing or replacing your specific roof.
What insurance typically covers after hail:
- Damaged shingles—repair or full replacement
- Cracked or broken tiles and tile reinstallation
- Damaged underlayment beneath tile roofs
- Damaged flashing, vents, ridge caps, and pipe boots
- Gutters and downspouts
- Interior damage from hail-caused roof leaks
The tile pricing problem:
Many adjusters—especially out-of-area adjusters brought in after major storms—are unfamiliar with tile roof pricing. They default to shingle-rate Xactimate line items for tile claims. On a Lakeway tile roof, the difference between shingle pricing and proper tile pricing can be $10,000-$25,000+. Having a roofer who documents tile-specific costs and meets with the adjuster makes a measurable difference in your settlement.
On deductibles in Lakeway:
Lakeway's higher home values mean higher coverage—but often higher deductibles too. Many policies include percentage-based wind/hail deductibles of 1-2% of insured value. On a $750,000 home, that's $7,500-$15,000. If your damage only warrants minor repairs, filing may not make sense. But widespread tile or shingle damage requiring $25,000+ changes the math entirely. Our free inspection gives you real numbers to decide.
Worried about rate increases? Texas law generally prevents insurers from raising your premium for weather-related claims. Hail is an act of nature. The damage exists whether you file or not—and leaving it unrepaired on tile roofs creates compounding problems that get more expensive every season.
Dealing With Hail Damage in Lakeway? Find Your Situation.
Whether your roof is tile, shingle, or both—wherever you are in the process—we can help.
"Hail just hit my Lakeway neighborhood."
Call us for a free inspection before calling insurance. We document tile and shingle damage with claim-ready evidence so your initial filing is thorough.
"My tile roof looks fine from the ground."
Tile hides damage. Hairline cracks, underlayment compromise, and shifted tiles are invisible from below. A free on-roof inspection takes 30 minutes and finds what ground-level looks can't.
"My neighbor filed a claim. Should I?"
Same storm, same neighborhood, same hail. If their roof was damaged, yours almost certainly was too—tile or shingle. A free inspection confirms what you're dealing with.
"My roof is too steep for the adjuster to inspect properly."
This happens constantly in Lakeway. Adjusters skip steep slopes they can't safely access—and miss the damage on those slopes. We bring proper equipment to inspect every section.
"I filed my claim. The adjuster is coming soon."
Call us now. We need to inspect first so we can present documentation during the adjuster's visit and ensure nothing gets overlooked—especially on tile sections and steep areas.
"The settlement seems low for a tile roof."
If your adjuster priced tile work at shingle rates—or missed underlayment damage—your settlement is almost certainly too low. We file supplements with tile-accurate pricing and detailed documentation.
"The hailstorm was months ago and I never called."
Texas typically allows 1-2 years to file. But every rain cycle pushes moisture through hairline cracks and damaged underlayment. Call us while the damage is still clearly attributable.
"I have a mixed roof—tile in front, shingles in back."
Common in Lakeway. Each section needs to be documented and priced separately with the correct material costs. We handle mixed-material claims routinely.
We Handle Your Lakeway Hail Claim From Start to Finish
Hail claims are straightforward when documented properly. On Lakeway's tile and complex roofs, thoroughness matters even more—because the damage is harder to find and easier for adjusters to undervalue.
We've handled hail claims with State Farm, Allstate, USAA, Farmers, Liberty Mutual, Travelers, Chubb, Nationwide, and every insurer active in Travis County.
Before the Adjuster Arrives
- Full roof inspection—every slope including steep sections
- Tile-specific documentation: hairline cracks, underlayment condition, shifted tiles
- Annotated photos with measurements from multiple angles
- Material-specific Xactimate estimate (tile priced as tile, shingle as shingle)
During the Adjuster's Visit
- Meet the adjuster at your Lakeway home
- Walk every accessible slope together, show documented damage
- Provide photo evidence for steep slopes the adjuster can't access
- Ensure tile costs are priced correctly—not at shingle rates
After the Settlement
- Review settlement line by line against actual damage and costs
- File supplemental claims for missed or underpriced items
- Handle recoverable depreciation for your final payout
- Coordinate HOA approval for replacement materials if required
Our goal: A settlement that reflects the actual cost of properly repairing your Lakeway roof—tile, shingle, or both.
From Hailstorm to Restored Roof: The Lakeway Process
Free Inspection (Within 24-48 Hours)
We inspect every slope—including the steep sections most contractors avoid. On tile roofs, we check for hairline cracks, shifted tiles, and underlayment condition. On shingles, we document every bruise and granule loss area. On mixed roofs, each material gets documented separately.
Honest Assessment With Photos
We show you exactly what we found. Does the damage warrant a claim given your deductible? Is it a repair or replacement? We give you real numbers for your specific roof type—not a generic estimate that doesn't account for tile costs.
You Decide Whether to File
If damage clearly exceeds your deductible, we help you file with professional documentation. If it doesn't, we tell you honestly and explain what to monitor going forward so small problems don't become large ones.
We Meet Your Adjuster on the Roof
We walk every accessible slope together and provide photo documentation for steep sections. For tile roofs, we ensure the adjuster understands tile-specific damage and pricing—not just shingle-rate estimates.
Choose Your Materials (With HOA Coordination)
Matching tile replacement, shingle upgrade to Class 4 impact-resistant, or premium architectural options. If your HOA requires specific profiles or colors, we handle the approval process alongside the insurance claim.
Repair or Replacement Completed
Shingle repairs take 1-3 days. Full shingle replacements 2-4 days. Tile repairs depend on scope and tile availability. Full tile replacements 3-7 days depending on roof complexity. Complete cleanup, documented results, guaranteed work.
Upgrading After Hail Damage: What Makes Sense for Lakeway Roofs
If your hail claim results in a replacement, you have a one-time opportunity to upgrade your protection. The right choice depends on whether your roof is tile, shingle, or mixed.
For Shingle Roofs
Class 4 impact-resistant shingles cost 15-30% more than standard shingles but offer measurable benefits:
- Survive hailstorms that destroy standard shingles
- Insurance premium discounts of 5-35% from most Texas insurers
- Avoid this entire claims process after the next Hill Country storm
For Tile Roofs
Tile already provides better hail resistance than shingles. The weak point is what's underneath:
- Upgrade to premium synthetic underlayment that handles impact transfer
- Improved tile fastening systems for better wind and impact resistance
- Higher-rated underlayment extends the life of the entire tile system
The math for Lakeway homeowners:
On shingle sections, Class 4 upgrades cost $2,000-$5,000 more on a typical Lakeway home. With insurance premium reductions of 10-20%, you recover that within 3-5 years. On tile sections, a premium underlayment upgrade adds $1,500-$4,000 but protects against the hidden underlayment damage that causes the most expensive repairs. For homeowners staying in their Lakeway home, both upgrades make financial sense—especially given Hill Country storm exposure.
Why Lakeway Gets More Storm Chasers Than Most Austin Suburbs
Higher home values, larger roofs, and bigger insurance payouts—Lakeway is prime territory for out-of-state contractors who follow hailstorms for profit. A shingle replacement in Lakeway is worth two or three times what they'd earn in a typical suburb. Tile roofs push those numbers even higher.
Red flags Lakeway homeowners should recognize:
Shows up within days of a hailstorm
Local roofers are helping existing customers—not canvassing Lakeway neighborhoods for leads
Claims tile expertise but can't name tile profiles
If they don't know the difference between S-tile and flat tile, they don't belong on your roof
"We'll waive your deductible"
Insurance fraud in Texas. Any roofer offering this will cut corners on your roof to absorb the cost
Walks across your tile roof in sneakers
Improper walking on tile cracks tiles. A roofer who doesn't know tile-walking technique shouldn't touch your roof
Pressures you to sign immediately
"This price expires today." Your insurance claim is based on damage, not when you hire a contractor
Recommends full replacement for minor damage
On Lakeway's premium roofs, inflated scopes mean bigger payouts for them—not better results for you
What a legitimate Lakeway hail damage contractor looks like:
- Inspects your roof before making any claims about damage
- Knows tile roofs—installation, repair, walking technique, material sourcing
- Physical business address in the Austin area you can verify
- Google reviews from local homeowners spanning years—not just storm season
- Gives you time to decide without manufactured urgency
We've been working on Lake Travis roofs since 2008. We're not following a storm—we live here.
Why Lakeway Homeowners Trust Us for Hail Damage
We've been through every significant hailstorm that's hit the Lake Travis area since 2008. We know Lakeway's tile roofs, steep pitches, HOA requirements, and how to get fair settlements from every major insurer.
Tile Roof Hail Specialists
We find the damage tile roofs hide—hairline cracks, underlayment compromise, shifted tiles. Most roofers only know shingles. We know both.
Steep-Pitch Access
We bring specialized equipment to inspect every slope—including the steep sections adjusters skip. If damage is up there, we find it and document it.
Material-Accurate Pricing
We price tile as tile and shingle as shingle. No generic estimates that shortchange your settlement. This is where most Lakeway claims get undervalued.
We Meet Every Adjuster
We show up at your Lakeway home, walk every slope, and present documentation the adjuster needs. We don't just hand you a quote and disappear.
No Payment Until Insurance Pays
For insured hail claims, you don't pay us until your insurance pays you. We carry the cost because we're confident in our documentation and work.
Local Since 2008
We've been roofing Lakeway homes since before Rough Hollow and Serene Hills were built. We're not following a storm. We live and work in this community.
What Lakeway Homeowners Say After Hail Damage Repairs
Real stories from Lakeway homeowners we helped recover after hailstorms
Sandra and Thomas Whitfield
Our concrete tile roof looked completely fine after the March hailstorm. No visible cracks, no broken pieces. We almost didn't call anyone. A neighbor suggested Altair and we figured a free inspection couldn't hurt. They found 30+ hairline cracks across the west-facing slopes and compromised underlayment beneath tiles that looked perfect from the surface. The adjuster initially missed the underlayment damage entirely—Altair filed a supplement with detailed photos showing water intrusion paths. Full underlayment replacement approved. $28,000 settlement we almost walked away from because 'the tiles looked fine.'
James Kang
Our Lakeway Highlands home has a steep roof with six distinct slopes. The adjuster walked the two low-pitched front sections and approved $3,800 for repairs. Never touched the steep rear slopes. Altair brought proper equipment and inspected every slope—found widespread hail damage on all six, plus cracked ridge caps and two compromised pipe boots on the sections the adjuster couldn't access. Filed a supplement. Full replacement approved: $19,200. The adjuster literally couldn't get to where the worst damage was.
Patricia and Martin Engel
Our Flintrock Falls home has a mixed roof—concrete tile on the front elevation and architectural shingles on the rear sections. The adjuster priced the entire claim at shingle rates, even the tile sections. Altair documented each roof section separately with proper material-specific pricing. Original settlement: $11,400. After their supplement: $26,800. We also upgraded the shingle sections to Class 4 impact-resistant on their recommendation. The tile already handles hail better, but the shingles needed the upgrade for Lakeway's storm exposure.
Cynthia V.
After the spring hailstorm, we had dents all over our roof. Altair documented every bit of damage, met with our insurance adjuster, and made sure we got full coverage. The repair was done in a day and our roof looks brand new. They made the insurance process painless.
Brandon A.
Two storm chasers knocked on our door offering free inspections. We called Altair instead—a local company we could trust. They found legitimate hail damage, handled the insurance paperwork, and did quality repair work. No pressure, no games, just honest service.
Kelly R.
Golf ball sized hail cracked several shingles and dented our gutters. Altair assessed the damage honestly—some areas needed repair, others were just cosmetic. They only fixed what was necessary and our insurance covered everything. Refreshing to work with a company that does not inflate claims.
Got Other Roofing Problems? We Can Also Help You with:
Professional roofing services backed by 15+ years of experience
Free Roof Inspection
Professional storm damage assessments to identify leaks and hail impact before they cause interior damage.
Roofing Estimates
Transparent, no-obligation pricing for everything from shingle repairs to full system upgrades.
Roof Repair
Fast, reliable repairs for emergency leaks and wind damage from Austin’s most trusted local roofers.
Roofing Installation
Certified roofing installation in Austin using premium GAF materials. Every new roof is built to withstand the unique Central Texas climate.
Roof Replacement
Total roof replacement services that increase property value and provide long-term peace of mind.
Commercial Roofing
Professional commercial roofing in Austin for flat roofs, TPO, EPDM, and metal systems. We work around your business hours.
Storm Damage Roof Repair
Emergency storm damage roof repair in Austin. We offer rapid response times to secure your home after severe wind, rain, or tornado events.
Hail Damage Roof Repair
Specialized hail restoration and expert insurance claim assistance to maximize your coverage.
Wind Damage Roof Repair
Quickly replacing missing shingles and securing flashing damaged by high-velocity Texas wind storms.
Don't see what you're looking for?
Lakeway Neighborhoods We Inspect After Hailstorms
From lakefront estates in Rough Hollow to the established homes of The Hills, we inspect and repair hail damage across every Lakeway neighborhood—tile, shingle, and mixed roofs.
Rough Hollow
The Hills of Lakeway
Flintrock Falls
Tuscan Village
The Reserve at Lake Travis
Cardinal Hills
Lake Pointe
Lakeway Highlands
Serene Hills
Costa Bella
Serving Lakeway & the Lake Travis Area
Hill Country hailstorms don't follow city lines. We handle hail damage inspections and repairs across Lakeway, Bee Cave, Dripping Springs, Spicewood, and throughout western Travis County.
Hail Damage Questions Lakeway Homeowners Ask
Answers to the questions we hear most after hailstorms hit Lakeway and the Lake Travis area
- Hail just hit Lakeway. What should I do first?
- Document visible property damage with timestamped photos—dented gutters, car dings, damaged AC units, cracked patio tile, hail on the ground. Do not climb on your roof, especially tile roofs where walking incorrectly cracks tiles. Call us for a free inspection before contacting insurance. We'll document every impact so your initial claim is as strong as possible.
- My tile roof looks fine after the hailstorm. Do I still need an inspection?
- This is the most common mistake Lakeway homeowners make. Tile roofs hide hail damage in ways shingle roofs don't. Hail can crack tiles with hairline fractures invisible from the ground, displace tiles without breaking them, and—most critically—damage the underlayment beneath tiles that still look perfect on the surface. If hail dented metal around your property, your roof took the same impacts. A professional on-roof inspection is the only way to know.
- Does Lakeway get enough hail to actually damage roofs?
- Lakeway isn't on the I-35 corridor where hail hits most frequently, but Hill Country storms bring damaging hail every few years—and when they arrive, they can be severe. The 2021 and 2023 storms caused significant damage throughout the Lake Travis area. Lakeway's elevation and open terrain mean less shielding from storms that track across the Hill Country. Even moderate hail—quarter-size—cracks tile and displaces granules from shingles.
- How does hail damage tile roofs differently than shingle roofs?
- On shingle roofs, hail bruises the mat and knocks off granules—damage that's visible up close but hidden from the ground. On tile roofs, hail creates three types of damage: visible cracks or chips in the tile surface, hairline fractures that aren't obvious without close inspection, and underlayment damage where hail impacts transfer energy through the tile to the waterproofing layer beneath. All three need to be documented for a complete claim.
- Will insurance cover hail damage to my tile roof?
- Almost always yes. Hail damage is among the most straightforward insurance claims in Texas. The real issue with tile roofs is getting the settlement to reflect actual tile replacement costs rather than shingle-rate pricing. Adjusters sometimes price tile claims using standard shingle line items, which can undervalue your claim by $10,000-$25,000+. Having a roofer who knows tile-specific Xactimate pricing makes a significant difference.
- Will filing a hail claim raise my Lakeway insurance premium?
- Texas law generally prevents insurers from raising your premium for weather-related claims. Hail is an act of nature, not negligence. The damage exists whether you file or not. Leaving hail damage unrepaired—especially on tile roofs where cracked tiles allow water to reach compromised underlayment—leads to interior damage your policy won't cover later.
- My adjuster only approved a partial repair. Is that the final word?
- No. After major hailstorms, adjusters handle high volumes of Travis County inspections and often rush through complex Lakeway roofs. Steep slopes get skipped. Tile underlayment gets ignored. Back-facing slopes don't get walked. We provide a thorough second inspection documenting what the adjuster missed and help you file a supplemental claim. Many partial approvals become full replacements with proper evidence.
- The hailstorm was several months ago. Can I still file a claim?
- Probably. Texas policies typically allow 1-2 years for hail damage claims. But waiting weakens your case—subsequent weather events complicate attribution, UV exposure accelerates deterioration at impact sites, and hairline tile cracks spread under thermal cycling. Call us for a free inspection while the damage is still clearly attributable to the storm event.
- My roof is very steep. Can you still inspect for hail damage?
- Yes—this is actually one of our specialties in Lakeway. Many local roofs have steep pitches that some contractors can't safely access. We bring specialized equipment and have crews trained for steep-slope work. Steep pitches are often where the worst hail damage goes undocumented because adjusters can't reach those slopes either. If no one checks the steep sections, damage gets missed.
- Should I upgrade to impact-resistant materials after hail damage?
- If your claim results in a full replacement, strongly consider it. For shingle roofs, Class 4 impact-resistant shingles cost 15-30% more but qualify for insurance premium discounts of 5-35%. For tile roofs, concrete and clay tile already offer better hail resistance than shingles—but the underlayment beneath should be upgraded to a premium synthetic that handles impact transfer better. We walk you through the best options for your specific roof.
- My HOA requires specific materials. Does that complicate a hail claim?
- It can, and this comes up frequently in Lakeway. If your HOA mandates a specific tile profile, color, or material that costs more than what insurance initially approves, we document the HOA requirement as part of your claim. Insurance is typically required to restore your roof to its pre-damage condition, which includes meeting enforceable HOA standards. We handle the HOA coordination alongside the insurance process.
- How long does the whole hail damage process take in Lakeway?
- Typical timeline: free inspection within 24-48 hours, adjuster visit 1-2 weeks after filing, insurance approval 2-4 weeks after adjuster visit. Shingle repairs complete in 1-3 days. Full shingle replacements take 2-4 days. Tile repairs depend on scope and tile availability—some tile profiles require ordering. Full tile replacements take 3-7 days depending on roof size and complexity. Total from hailstorm to completed roof is usually 6-10 weeks for tile, 4-8 weeks for shingles.
Hail Hit Lakeway? Don't Assume Your Tile Roof Is Fine.
Tile roofs hide hail damage better than any other roofing material. Hairline cracks let moisture in. Damaged underlayment fails silently. What's a covered insurance claim today becomes an expensive out-of-pocket problem next year. A free 30-minute inspection finds what you can't see from the ground—tile or shingle. No obligation, no pressure.