Hail Damage Roof Repair in Austin, TX

Robert H.

Didn't think the hail was that bad until Altair showed me the damage up close. Cracked shingles, exposed fiberglass, granules everywhere in the gutters. They documented everything, the insurance claim was approved, and now I have a beautiful new impact-resistant roof.

Diana L.

This is my third hail claim in Central Texas, and Altair handled it better than anyone. Their documentation was thorough, they knew exactly what the insurance company needed, and they advocated for full repair coverage. Smooth process, quality repair.

Chris M.

Insurance adjuster initially missed half the hail damage. Altair met with them, walked the roof pointing out every impact, and got the assessment revised. Ended up with a full replacement covered. Couldn't have navigated this without their expertise.

Vanessa T.

After the October hailstorm, Altair was on our roof within two days documenting every single impact point. Their report included over sixty photos with annotations, and our insurance approved the full claim without pushback. Truly exceptional hail damage documentation.

Marcus W.

Altair identified extensive granule loss across our entire south-facing slope after a spring hailstorm we barely noticed. They explained how the exposed asphalt would deteriorate rapidly and helped us file a claim. New impact-resistant shingles are now in place and we feel much more protected.

Tamara J.

Our adjuster was ready to deny our hail damage claim until Altair stepped in. They met the adjuster on the roof, pointed out every cracked shingle and dented vent, and presented their detailed documentation. The claim was approved that same week for a full replacement.

Brandon K.

Altair replaced our hail-damaged roof with Class 4 impact-resistant shingles and our insurance premium dropped by nearly 20 percent. The upgrade paid for the deductible difference in less than two years. Smart recommendation from a team that truly understands hail protection.

Lisa R.

We had no idea our shingles were cracked from hail until Altair came out for an inspection. The fractures were only visible up close, running through the fiberglass mat underneath the granules. Altair documented everything meticulously and our insurance covered the entire replacement.

Derek P.

After two hailstorms in one season, Altair assessed our roof and found damage from both events. They separated the documentation by storm date so we could file properly with insurance. Their attention to detail made what could have been a nightmare claims process completely manageable.

Heather N.

Altair repaired hail damage on our relatively new roof and matched the existing shingles perfectly. They replaced only the sections that needed it and resealed the surrounding areas. Honest assessment that saved us from an unnecessary full replacement. I appreciate their integrity.

Jason F.

Altair walked our roof with the insurance adjuster and pointed out hail strikes the adjuster had overlooked on the ridge caps and around the vents. The revised assessment came back nearly double the original amount. Their expertise during the adjuster meeting was invaluable.

Monica G.

Altair found significant hail damage on our flat garage roof that we never would have spotted ourselves. Dents in the membrane, compromised seams, and pooling water from warped sections. They repaired everything and reinforced the vulnerable areas against future hail events.

Craig B.

We called Altair after noticing piles of granules washing out of our downspouts following a hailstorm. Their inspection confirmed widespread granule loss across the entire roof. The documentation they prepared for our insurance company was so thorough that the claim was approved on the first submission.

Angela D.

Altair helped us upgrade to impact-resistant shingles after our third hail claim in five years. They handled the insurance paperwork for the current damage and recommended a Class 4 product that qualifies for premium discounts. No more worrying every time a storm rolls through.

Nathan S.

The hail cracked shingles on our roof in a pattern that was easy to miss from the ground. Altair climbed up and showed me exactly where each impact fractured the shingle surface. Their thorough hail damage assessment gave us the evidence we needed for a successful insurance claim.

Karen E.

Altair replaced our entire roof after a severe hailstorm and completed the job in just three days. The crew was professional, the cleanup was spotless, and the new architectural shingles look incredible. They coordinated directly with our insurance company so we barely had to lift a finger.

Philip C.

I was skeptical that golf-ball sized hail could damage a five-year-old roof, but Altair proved it with their inspection. They showed me shingle cracking, bruised spots where the mat was compromised, and dented flashing around every pipe boot. Their documentation was undeniable.

Stephanie A.

Altair met with our insurance adjuster twice to make sure every bit of hail damage was accounted for. The first meeting caught the roof damage, and the second addressed gutters and vent covers the adjuster initially skipped. Their persistence got us full coverage for everything.

Trevor M.

After Altair documented our hail damage, they recommended upgrading to impact-resistant shingles rated for two-inch hail. The insurance payout covered the standard replacement and we paid a small difference for the upgrade. Best investment we have made for our home in years.

Danielle V.

Altair inspected our roof after the April hailstorm and found over forty distinct impact marks on a single slope. They photographed and cataloged every one for our insurance file. The claim was processed quickly and Altair had our new roof installed within two weeks of approval.

Raymond L.

We had hail damage we did not even know about until Altair came out for a routine inspection. They found cracked shingles along every ridge and hip line where the hail impact was most severe. Their honest assessment and clear documentation made the insurance process straightforward.