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Storm Damage Roof Repair in Lakeway, TX

Hail cracked your tiles? Wind displaced them on the lake-facing slope? Not sure if insurance will cover a tile roof properly? We inspect for free, fight for tile-accurate insurance settlements, and repair your roof with the expertise Lakeway homes demand. Emergency roof repair available 24/7.

(512) 640-2658
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Storm Hit Your Lakeway Roof? Here's What to Do Right Now.

Hill Country storms don't treat Lakeway gently. Lake Travis creates its own weather dynamics—storms that build over the hills hit lake-facing homes with sustained winds that displace tiles, and hail that might seem minor on shingle roofs can crack concrete and clay tile in ways that aren't visible from the ground.

If your tile roof just took a hit, the damage you can't see is more dangerous than the damage you can. Hail can fracture tiles along hairline cracks that don't show from the surface. Wind can shift tiles just enough to break the underlayment seal beneath them. And the gap between "looks fine from the driveway" and "water is infiltrating the deck" can be invisible for months—until it isn't.

On a shingle roof, storm damage is relatively straightforward to document and price. On Lakeway's tile roofs, the stakes are higher and the process matters more. A claim filed with shingle-based documentation on a tile roof can cost you $15,000-$30,000+ in settlement value.

Your immediate next steps:

1

Stay off the roof—especially tile.

Storm-damaged tile is unstable. Stepping on cracked tiles breaks them further and can crack adjacent tiles. On Lakeway's steep pitches, it's also a serious fall hazard without proper equipment.

2

Photograph what you can see from the ground.

Displaced tiles, tile fragments in the yard, dented gutters, cracked siding, ceiling stains. On steep Lakeway roofs, binoculars help you spot displaced tiles from below. Timestamped photos support your claim.

3

Contain any water intrusion.

Buckets under leaks, furniture moved away from wet areas. On tile roofs, water can travel along the underlayment layer for several feet before dripping through your ceiling—the entry point may be far from the drip.

4

Call us before calling your insurance company.

On tile roofs, initial documentation determines whether your claim is valued at tile rates or shingle rates. Starting with professional tile-specific documentation protects your settlement from the beginning.

We respond to Lakeway storm emergencies within hours. Free inspection, zero obligation.

Already filed your claim? Adjuster visit scheduled?

Call us immediately. On Lakeway tile roofs, having a tile specialist on your roof during the adjuster's visit is critical. Many adjusters handle mostly shingle roofs and may not know to lift tiles to check underlayment, may not recognize hairline cracks in tile, and will default to shingle-based pricing if no one advocates for proper tile valuation. We walk the roof with your adjuster and ensure every tile-specific damage point ends up in the report at the correct rate.

Storm damage tile roof inspection in Lakeway TX

Will My Insurance Properly Cover a Tile Roof Claim?

Your insurance will cover storm damage. The real question in Lakeway is whether they'll pay tile rates or shingle rates—and the difference can be $15,000-$30,000+.

Standard Texas policies cover all storm damage, including:

  • Hail-cracked tiles—concrete, clay, and synthetic
  • Wind-displaced or lifted tiles from lake-effect wind
  • Storm-driven rain damage through compromised tile or underlayment
  • Fallen tree limbs and debris strikes on any roof type
  • Interior water damage from storm-caused roof failure

Worried about rate increases? Texas law generally prevents insurers from raising your premium for weather-related claims. The damage is on your roof whether you file or not—and on tile roofs, unrepaired storm damage causes silent water infiltration that rots decking for months before you see symptoms.

The Lakeway tile roof pricing problem:

Many adjusters handle mostly shingle roofs. When they encounter a Lakeway tile roof, they sometimes default to shingle labor rates and generic material pricing. But tile repair requires specialized crews, different removal and reinstallation techniques, and materials that cost 2-4x more than shingles. An $18,000 shingle replacement becomes a $45,000 tile replacement—and if your claim is documented at shingle rates, you're leaving $20,000+ on the table.

Wherever You Are in the Process, We Can Help.

Whether this is your first insurance claim or you've been through this before, find your situation below.

"The storm just hit. I haven't done anything yet."

Best possible timing. Call us for a free tile-specific inspection before you file. We build claim documentation with proper tile pricing so your initial filing reflects the actual cost of repair—not shingle-rate estimates.

"I filed my claim. The adjuster is coming this week."

Call us now. We inspect before the adjuster arrives and meet them at your Lakeway home. On tile roofs, having a tile specialist present during the adjuster's visit is the single most important factor in your settlement.

"The adjuster came and the settlement seems low."

Extremely common on Lakeway tile claims. Many adjusters price tile at shingle rates or skip slopes they didn't walk on steep-pitch homes. We document missed damage, re-price with tile-accurate labor and materials, and file a supplemental claim.

"My claim was denied."

Denials can be appealed with better evidence. On tile roofs, damage the adjuster missed beneath intact tiles often changes the outcome. We inspect, document hidden damage, and help build an appeal with tile-specific evidence.

"The storm was weeks ago and I've been putting this off."

You still have time—Texas allows 1-2 years for most storm claims. But on tile roofs, every rain pushes water through hairline cracks and damaged underlayment. The longer you wait, the harder it becomes to distinguish storm damage from progressive water damage.

"A storm chaser gave me a quote and something doesn't feel right."

Trust your instinct. Storm chasers target Lakeway because tile roof claims are worth $25,000-$60,000+. Get a second opinion from a company that's been on Lake Travis since 2008. Our inspection is free and zero-pressure.

"My roof is so steep I can't even tell if there's damage."

Many Lakeway roofs are too steep to assess from ground level. We bring specialized equipment for safe steep-pitch access, inspect every slope, and provide photos. If there's claimable damage, we help you file. If not, we tell you honestly.

We Handle Your Insurance Claim From Start to Finish

On Lakeway tile roofs, the difference between a properly documented claim and a generic one can be $15,000-$30,000+. Your adjuster works for the insurance company. We work for you.

Experience with State Farm, Allstate, USAA, Farmers, Liberty Mutual, Travelers, Nationwide, Amica, and every major insurer active in Travis County.

Before the Adjuster Arrives

  • Full tile-specific inspection—surface damage AND underlayment assessment
  • Annotated photos with tile model identification and measurements
  • Xactimate estimate with tile-specific labor and material pricing
  • Separate storm damage from pre-existing underlayment aging

During the Adjuster's Visit

  • Our tile specialist meets the adjuster at your Lakeway home
  • Walk every slope together, lifting tiles where needed to show underlayment damage
  • Educate the adjuster on tile-specific repair requirements and costs
  • Advocate for proper tile material and steep-pitch labor rates

After the Settlement

  • Review settlement line by line—verify tile vs shingle pricing
  • File supplemental claims for missed or undervalued tile work
  • Handle recoverable depreciation paperwork for final payment
  • Manage all insurance communication and documentation

Your tile roof deserves tile-rate compensation. We make sure you get it.

From Storm Damage to Restored Roof: How It Works in Lakeway

1

Free Tile-Specific Inspection (Same-Day for Emergencies)

We inspect every slope with tile-specific techniques—checking surface cracks, lifting tiles to assess underlayment condition, evaluating ridge caps and flashing integration. On steep Lakeway pitches, we deploy proper safety equipment to access every surface. We identify and photograph all storm damage separately from any pre-existing wear.

2

We Build Your Claim With Tile-Accurate Pricing

Annotated photographs identifying tile model and manufacturer, damage map of your entire roof, and a professional Xactimate estimate with tile-specific line items—not shingle-rate placeholders. We include HOA material matching requirements where applicable.

3

We Meet Your Adjuster at Your Lakeway Home

This is where Lakeway claims are won or lost. We walk the roof with your adjuster, lift tiles to show underlayment damage they'd otherwise miss, explain steep-pitch labor requirements, and present our tile-specific documentation. If the adjuster isn't familiar with tile, we educate them on-site.

4

Review the Settlement Together

We compare every line item against actual tile repair costs. If the settlement uses shingle pricing on a tile roof, we challenge it with documented evidence. If they missed slopes on a steep-pitch home, we file a supplemental claim.

5

Expert Repairs by Tile-Trained Crews

Tile-trained crews with proper walking patterns and removal sequences. Matching tiles sourced to satisfy HOA requirements. Damaged underlayment replaced with premium products. Steep-pitch safety protocols on every job. Most tile storm repairs completed in 1-3 days.

6

Final Payment Released

We handle the recoverable depreciation paperwork so your insurer releases the final payment. On Lakeway tile claims, depreciation holdback is often $3,000-$10,000+—money many homeowners don't realize they're owed until we explain the process.

Completed storm damage tile roof repair in Lakeway TX

Why Storm Chasers Target Lakeway—And Why It's Especially Dangerous on Tile

Lakeway is a storm chaser's dream: affluent neighborhoods, high-value homes, and tile roofs worth $25,000-$60,000+ per claim. After every significant storm, out-of-state contractors descend on Rough Hollow, The Hills, Flintrock Falls, and Serene Hills. On tile roofs, the consequences of hiring the wrong contractor go beyond bad workmanship—they can create more damage than the storm did.

Red flags every Lakeway homeowner should recognize:

Appears at your door within days of a storm

Established Lakeway roofers have referral networks—they don't canvass neighborhoods

Climbs your tile roof in sneakers

Tile requires specific soft-soled shoes and walking patterns. Tennis shoes crack tiles and create secondary damage

Claims you need a full tile replacement

Full tile replacement is lucrative. Many tile storm claims are repairable—cracked tiles replaced, underlayment patched. Verify with a second opinion

Offers to "waive your deductible"

Insurance fraud in Texas. On a $45,000 tile claim, they'll cut $4,500+ in corners on your roof to absorb the deductible

No tile-specific references

Ask if they've worked on tile roofs in Lakeway specifically. Shingle experience doesn't transfer to tile

Pressures you to sign immediately

Your claim window is 1-2 years. There is no "limited time" offer. Take your time and choose carefully

What a legitimate Lakeway storm damage contractor looks like:

  • Verifiable local presence in the Austin/Lake Travis area for years—not months
  • Tile-specific references from Lakeway neighborhoods you can verify
  • Proper tile-walking equipment and steep-pitch safety gear
  • Meets your adjuster on-site and advocates for tile-specific pricing
  • Written warranties from a company that will be here next year for warranty service

What If Insurance Doesn't Cover the Full Cost?

On Lakeway tile roofs, out-of-pocket gaps are usually caused by the settlement being priced at shingle rates, excessive depreciation on tile that still has decades of life, or high percentage-based wind/hail deductibles common on premium homes. Here's how we help close the gap.

How we help Lakeway homeowners close the gap:

Fight for tile-accurate pricing first.

The most common reason for settlement gaps on Lakeway roofs is the claim being priced at shingle rates. Supplemental claims with proper tile documentation frequently close the gap entirely—sometimes recovering $10,000-$25,000+ more.

Recoverable depreciation recovery.

After repairs are completed, your insurer releases depreciation holdback—often $3,000-$10,000+ on Lakeway tile claims. Many homeowners don't know this final payment exists. We handle the paperwork to recover every dollar.

Financing available.

For deductibles or gaps that remain after supplemental claims, we offer financing with manageable monthly payments. A storm shouldn't force you into financial stress—even on premium tile roof repairs.

Honest scope recommendations.

Not every cracked tile is urgent. If the settlement doesn't cover everything, we identify what's critical now—areas where water is entering—versus what can be monitored. We help you prioritize without creating bigger problems.

No hidden costs. You'll know exactly what your out-of-pocket expense will be before any work begins.

Why Lakeway Homeowners Call Us After Storms

We've been repairing Lake Travis roofs since 2008—long before the last storm and long after the storm chasers leave town. Tile expertise, insurance advocacy, and a reputation we protect.

Tile Roof Storm Damage Specialists

Tile storm damage requires completely different assessment and repair techniques than shingles. We know what to look for, how to document it, and how to price it accurately for your insurance claim.

Tile-Accurate Insurance Claims

We document and price claims with tile-specific materials and labor rates. The difference between a shingle-priced and tile-priced claim on the same Lakeway home can be $15,000-$30,000+.

We Meet Every Adjuster On-Site

On tile roofs, the adjuster meeting changes everything. We lift tiles, show underlayment damage, explain steep-pitch requirements, and ensure your claim reflects the actual cost of tile-quality repair.

No Payment Until Insurance Pays

For insured storm work, you don't pay us until your insurance pays you. We carry the cost because we're confident in our documentation and our craftsmanship.

Written Warranties on All Work

Full workmanship warranties on every storm repair—tile and shingle alike. Plus manufacturer warranties on all materials. We'll be here when you need us.

24/7 Emergency Response

Hill Country storms don't wait for business hours. Displaced tiles at midnight? Active leak during a 3 AM storm? We respond around the clock for Lakeway emergencies.

Lakeway Homeowners Who Weathered the Storm With Us

Real stories from Lake Travis homeowners we helped recover after major storms

Margaret and Bill Thornton

Google

The August hailstorm cracked about 30 concrete tiles across our south-facing slopes in The Hills. Our insurance adjuster came out and priced the entire claim at what I'd call shingle rates—$8,200 for a job that clearly cost more. The adjuster spent 20 minutes, never lifted a tile, and missed that the underlayment on the south slope had impact damage from hail penetrating through tile gaps. Altair re-inspected, documented 47 cracked tiles (we missed some from the ground), photographed underlayment bruising on two slopes, and filed a supplement with proper tile labor and material pricing. Second review approved $31,400—the actual cost of doing the work correctly with matching Eagle tiles and premium underlayment. The difference between the original offer and what we actually received was $23,200. That's what proper tile documentation is worth.

Lakeway, TX

Richard Nakamura

Google

A severe wind event came off the lake around 2 AM and displaced about 20 clay tiles on our west-facing slope in Rough Hollow—the side that faces Lake Travis. Exposed underlayment, water entering through gaps. Called Altair at 6:30 AM, crew arrived by 9, tarped the exposed section and secured loose tiles to prevent further displacement. Full repair done within a week: damaged tiles replaced with color-matched Boral clay, all displaced tiles reset with mechanical fasteners and upgraded adhesive, and the entire west-facing ridge line reinforced. The lake exposure means this slope gets hit harder than inland homes—Altair understood the wind pattern and reinforced accordingly rather than just putting tiles back the way they were. Insurance covered everything, and Altair met the adjuster on-site to explain the lake-effect wind factor.

Lakeway, TX

Christine and David Osgood

Google

Three days after the April storms, a crew from Oklahoma showed up at our door in Serene Hills. They climbed our tile roof in tennis shoes—no safety equipment on a 9/12 pitch—and came down telling us we needed a complete tile replacement: $58,000. Something felt wrong. We called Altair for a second opinion. They found 11 hail-cracked tiles and minor ridge cap damage—a $2,800 repair, not a $58,000 replacement. They also found that the Oklahoma crew had cracked 6 additional tiles walking across the roof. Altair documented the secondary damage for us in case we needed to file against the other company's bond. Total repair including the tiles the storm chasers broke: $3,400. Our 14-year-old tile roof has decades of life left. We almost signed away $58,000 we didn't need to spend.

Lakeway, TX

Ryan E.

Google

A severe thunderstorm tore off ridge caps and lifted shingles across our entire roof. Altair had an emergency tarp up the same evening and came back for full repairs within the week. They coordinated directly with our insurance company and we barely had to lift a finger.

Lakeway, TX

Diana L.

Google

The spring storms left us with a leaking roof and water damage in the attic. Altair responded quickly, stopped the leak, and then did a comprehensive repair that addressed every issue the storm caused. They also connected us with a restoration company for the interior damage. Above and beyond.

Lakeway, TX

Scott M.

Google

After back-to-back storms, our roof had multiple issues—missing shingles, damaged flashing, and a cracked vent boot. Altair fixed everything in one visit and their pricing was fair. They showed us photos of all the damage before starting work so we knew exactly what we were paying for.

Lakeway, TX

Lakeway Neighborhoods We Serve After Storms

From Rough Hollow's lakefront estates to The Hills' established homes, we respond to storm damage across every Lakeway neighborhood and the surrounding Lake Travis communities.

Rough Hollow

The Hills of Lakeway

Flintrock Falls

Tuscan Village

The Reserve at Lake Travis

Cardinal Hills

Lake Pointe

Lakeway Highlands

Serene Hills

Costa Bella

Serving Lakeway & the Lake Travis Area

Hill Country storms don't stop at city limits. We respond to storm damage across Lakeway, Bee Cave, Dripping Springs, Westlake, and throughout Travis County. If a storm hit your roof, we'll be there.

Storm Damage Questions Lakeway Homeowners Ask

Answers to the questions we hear most after storms hit the Lake Travis area

A storm just hit Lakeway. How fast can you get here?
We dispatch to Lakeway emergencies same-day and typically arrive within 2-4 hours for active leaks or significant damage. Lakeway is a core service area—we've been working on Lake Travis homes since 2008. For tile roofs with missing or shifted tiles exposing underlayment, we prioritize immediate tarping. Call (512) 640-2658 now.
My tile roof was hit by hail. How is tile storm damage different from shingle damage?
Hail affects tile and shingles very differently. On shingles, hail cracks the surface and displaces granules. On tile, hail can crack individual tiles, chip edges, and—critically—damage the underlayment beneath tiles through the gaps between them. This underlayment damage is invisible from the surface. A thorough tile storm inspection requires lifting tiles to check the waterproofing layer, not just looking at the tile surface from above.
Should I call you or my insurance company first?
Call us first. On Lakeway tile roofs, the initial documentation is especially important because tile damage is assessed and priced differently than shingle damage. If your claim is filed with generic shingle-based documentation, your adjuster may price the entire job at shingle rates—which can mean tens of thousands of dollars less than what tile repair or replacement actually costs.
Will my insurance cover a tile roof replacement?
Yes, if the damage was caused by a covered storm event. However, insurance companies sometimes try to price tile claims at shingle rates, or they depreciate tile roofs more aggressively than warranted. A 15-year-old tile roof still has 35+ years of useful life—depreciation shouldn't be calculated the same as a 15-year-old shingle roof that's approaching end-of-life. We document and advocate for proper tile valuation.
Wind shifted tiles on my lake-facing slope. Is that covered?
Wind damage is covered by standard Texas homeowner's policies. Lake Travis creates sustained wind patterns that shift and displace tiles—this is well-documented and adjusters familiar with the area understand the exposure. We document the wind direction, the displacement pattern, and any underlayment exposure to support your claim.
The adjuster seemed unfamiliar with tile roofs. Should I be concerned?
Yes. Many adjusters handle mostly shingle roofs and may not understand tile-specific damage indicators, repair techniques, or proper pricing. They may miss underlayment damage beneath intact tiles, underestimate tile replacement costs, or fail to account for the specialized labor tile work requires. Having us on-site during the adjuster's visit ensures tile-specific damage gets properly documented and valued.
My HOA requires exact material matching on repairs. Will insurance cover that?
Your policy covers restoring your roof to its pre-loss condition. If your HOA requires specific tile profiles and colors—and most Lakeway HOAs do—that matching is part of proper restoration. We document HOA requirements and include matching specifications in the claim so the settlement reflects the actual cost of compliant repair, not generic materials.
Will filing a storm claim raise my insurance rates?
Texas law generally prevents insurers from increasing your premium specifically for weather-related claims. The damage is on your roof whether you file or not. Leaving storm damage unrepaired on a tile roof is especially risky because water infiltrating through cracked tiles or damaged underlayment can rot decking for months before you see interior symptoms.
Storm chasers are showing up at doors in my neighborhood. What should I do?
Lakeway is a prime storm chaser target—higher home values mean higher insurance payouts. The risk is especially high with tile roofs because inexperienced contractors crack tiles walking across your roof, improperly seat replacements, and don't address underlayment damage. Never sign anything on the spot. Ask for a local address, a contractor license, and Google reviews going back years. Then call a company you chose—not one that found you.
The storm was several weeks ago. Is it too late to file?
Probably not. Texas typically allows 1-2 years to file storm damage claims. However, on tile roofs, waiting is particularly dangerous because water slowly infiltrating through hairline cracks and damaged underlayment causes progressive decking damage that eventually becomes an uncovered maintenance problem. Get a free inspection now while the damage is still clearly storm-related.
I got a low settlement offer. Can you help?
This is common on Lakeway tile roof claims, often because the adjuster priced the work at standard shingle rates or missed underlayment damage beneath intact tiles. We inspect, document what was missed, and file a supplemental claim with tile-specific pricing. Many Lakeway homeowners receive significantly higher settlements on the second review—sometimes $10,000-$25,000+ more.
My roof is steep and I can't see the damage. How do I know if it's worth filing?
Many Lakeway roofs are too steep to assess from the ground. That's exactly why we offer free inspections—we bring specialized equipment for safe steep-pitch access and photograph everything for your review. If we find claimable damage, we help you file. If we don't, we tell you honestly. No charge either way.
Storm damage roof repair in Lakeway TX

Storm Damage on a Tile Roof Gets Worse Silently. Don't Wait.

Every rain after the storm pushes water through hairline cracks and damaged underlayment. On tile roofs, this infiltration is invisible from the surface—the tiles look fine while water silently rots the decking beneath them. What insurance covers as storm damage today becomes an uncovered maintenance problem in six months. Free inspection, no obligation—just an honest assessment and a plan to protect your Lakeway home.

Call 24/7: (512) 640-2658