Storm Damage Roof Repair in Austin, TX
Noticed roof damage after a storm? Not sure if insurance will cover it, or what to do next? We'll inspect your roof for free, handle your insurance claim, and get your roof fixed. You don't have to figure this out alone.
Austin's Most Trusted Roofing Company
5-star rated service
Just Discovered Storm Damage? Here's What to Do
You just walked outside and saw shingles scattered across your yard. Or maybe you noticed water dripping through your ceiling during last night's storm. Take a breath. We'll help you through this.
First, don't panic. Your homeowner's insurance almost certainly covers storm damage. The key is documenting everything properly and knowing how to work with your insurance company.
Here's what to do right now:
Stay safe.
Don't climb on your roof. Don't enter rooms with sagging or water-damaged ceilings.
Document what you can see.
Take photos from the ground if you can do so safely. Photograph any debris, water stains, or visible damage.
Prevent further damage.
Put buckets under active leaks. Move furniture and valuables away from water. This is called "mitigating damages" and your insurance expects you to do this.
Call us before calling your insurance company.
Let us inspect and document everything first. This protects you during the claims process.
We offer free emergency inspections and can usually be there within 24 hours. Often the same day.
Already filed a claim? Adjuster coming soon?
That's okay. Call us now so we can inspect and document everything before your adjuster arrives. The adjuster's visit is your best chance to ensure nothing gets missed. We'll be there with you to point out all the damage and advocate for fair compensation.
Will My Insurance Pay for Storm Damage Repairs?
This is the first question every homeowner asks after a storm. The answer is almost always yes.
Most Texas homeowner's insurance policies cover sudden storm damage, including:
- Hail damage to shingles and roofing materials
- Wind damage, including missing or lifted shingles
- Fallen tree and debris damage
- Water damage caused by roof leaks from the storm
Worried about your rates going up? In Texas, insurers generally cannot increase your premium for weather-related claims. The damage exists whether you file or not. Not repairing it leads to bigger, more expensive problems.
The real question isn't IF insurance will pay. It's HOW MUCH.
Insurance companies are businesses. They often try to minimize payouts by missing damage, undervaluing repairs, or depreciating your roof unfairly. That's exactly why you need someone in your corner who knows how the process works.
Already Started the Process? Here's What to Do Next
No matter where you are in the insurance claim process, we can help.
"I haven't called my insurance yet."
Perfect. Call us first for a free inspection so we can document everything before you file.
"I already filed. The adjuster is coming soon."
Call us NOW. We need to inspect before the adjuster arrives so we can be there to advocate for you.
"The adjuster came and I got a low offer."
We can inspect, document missed damage, and help you file a supplemental claim for a better settlement.
"My claim was denied."
Don't give up. We can assess whether you have grounds to appeal and help you gather the evidence you need.
"The storm was weeks or months ago."
You likely still have time. Texas allows 1-2 years to file most storm claims. Call us for a free inspection.
"I'm not sure if the damage is bad enough to file."
That's exactly what our free inspection answers. We'll tell you honestly if it's worth filing a claim.
We Handle Your Insurance Claim From Start to Finish
Dealing with insurance adjusters is stressful. They work for the insurance company, not for you. You need an advocate who understands the process and fights for fair compensation.
We've successfully handled claims with State Farm, Allstate, USAA, Farmers, Liberty Mutual, Travelers, Nationwide, and every major insurer in Texas.
Before the Adjuster Arrives
- Thorough inspection documenting ALL damage
- Detailed photos with measurements and notes
- Professional estimate using Xactimate software
- Identify hidden damage others would miss
During the Adjuster's Visit
- Meet with your adjuster on-site (no extra charge)
- Walk the roof together, pointing out all damage
- Provide documentation to support your claim
- Advocate for full and fair compensation
After the Inspection
- Review insurance estimate with you line by line
- Help dispute low offers with proper documentation
- Explain recoverable depreciation process
- Handle all insurance communication and paperwork
You focus on your family. We focus on your claim.
How Storm Damage Repair Works (Step by Step)
Free Inspection (Within 24-48 Hours)
We inspect your entire roof and document all storm damage, both visible and hidden. Completely free with no obligation.
We Help You File Your Claim
We provide all documentation your insurance company needs, formatted properly to support maximum compensation.
We Meet With Your Insurance Adjuster
We've done this thousands of times and know exactly what to show them and how to document damage they might miss.
Review the Settlement Together
If the offer is fair, we move forward. If it's too low, we help you negotiate or file a dispute with additional documentation.
Repairs Are Completed
Most storm damage repairs are completed in 1-3 days, depending on the extent of damage.
Final Payment Is Released
Your insurance releases the recoverable depreciation payment. We handle that paperwork too, so you get every dollar you're entitled to.
How to Spot a Storm Chaser (And Avoid Getting Scammed)
After every major storm, out-of-state contractors flood Austin neighborhoods. Many do poor work and disappear. Here's how to protect yourself.
Red flags to watch for:
Knocks on your door unsolicited
Especially right after a storm hits your area
Pressures you to sign immediately
"This offer is only good today" is a major red flag
Offers to "waive your deductible"
This is insurance fraud. Legitimate contractors don't do this.
Out-of-state plates or no local address
They'll be gone before you discover problems
Can't show proof of insurance or licensing
Always verify before signing anything
Asks for large upfront payment
Legitimate contractors don't require large deposits for insurance work
What legitimate contractors do:
- Provide a local address and verifiable references
- Give you time to make a decision without pressure
- Have established Google reviews and a track record
- Explain the insurance process clearly without making promises
- Meet with your adjuster to advocate for you
What If Insurance Doesn't Cover Everything?
Sometimes insurance doesn't cover 100% of the cost. Maybe your roof is older and they depreciate the value. Maybe your deductible is high. Maybe your policy has limitations you weren't aware of.
We work with you regardless of your insurance situation:
Payment plans available.
We offer financing options to help cover your deductible or any gap between your insurance payout and repair costs.
Honest recommendations.
If your roof only needs a repair instead of full replacement, we'll tell you. We don't upsell work you don't need.
No surprises.
You'll know exactly what your out-of-pocket cost will be before any work begins. We provide written estimates and explain everything clearly.
Deductible assistance options.
Ask us about legitimate ways to minimize your out-of-pocket expenses while staying compliant with your policy.
Our goal is to get your roof fixed and your home protected. Not to maximize our profit at your expense.
Why Austin Homeowners Trust Us After Storms
We're not storm chasers. We're your neighbors. We've been serving Austin since 2008, and we'll be here long after the storm passes.
Local Austin Company Since 2008
We live here, work here, and we'll be here when you need us. Our reputation in this community matters to us.
Thousands of Insurance Claims Handled
We know what adjusters look for, what documentation you need, and how to fight lowball offers.
We Meet With Your Adjuster
Most roofers hand you an estimate and wish you luck. We show up, walk the roof with your adjuster, and advocate for you.
No Payment Until Insurance Pays You
For insured claims, you don't pay us until your insurance company pays you. We're confident in our work and our claims process.
Written Warranties on All Work
We stand behind every repair with comprehensive workmanship warranties, plus full manufacturer warranties on materials.
24/7 Emergency Response
Storms don't wait for business hours, and neither do we. Call anytime for emergency tarping and damage assessment.
What Austin Homeowners Say After Working With Us
Real stories from homeowners we helped recover after major storms
Jennifer W.
Storm ripped off a section of our roof at 11 PM. Called Altair and they had a crew here by 7 AM with tarps. They coordinated everything with insurance and had our new roof completed within two weeks. Professional, responsive, and genuinely helpful during a stressful time.
Brian T.
Major hail storm hit our neighborhood. Altair inspected our roof, found significant damage the insurance adjuster initially missed, and helped us get a fair settlement. Their documentation made all the difference. New roof looks fantastic.
Susan M.
Tree crashed through our roof during a thunderstorm. Absolute nightmare, but Altair made it manageable. They coordinated tree removal, protected our home from further damage, and rebuilt the damaged section. Insurance process was smooth with their help.
Derek P.
A severe thunderstorm flooded our attic after wind tore open a ridge vent. Altair had an emergency crew at our house within four hours to tarp the opening and set up fans to dry the space. They completed permanent repairs three days later and our insurance claim went through without a hitch.
Monica R.
Lightning struck our chimney during a late-night storm and cracked the flashing wide open. Altair responded first thing the next morning, secured the damaged area, and rebuilt the entire chimney flashing system within a week. Their lightning damage expertise saved us from what could have been catastrophic water intrusion.
Carlos D.
After back-to-back storms left debris scattered across our roof and punctured several shingles, Altair cleared everything and repaired the damage in a single day. They also checked the decking underneath each impact point for structural issues. Incredibly thorough storm debris cleanup and repair.
Theresa K.
Altair came out for a post-storm assessment after a massive hailstorm rolled through our area. They documented over sixty impact points with photographs and measurements, then walked the insurance adjuster through every finding. We received full replacement coverage thanks to their meticulous storm damage assessment.
Raymond L.
Wind gusts during a tornado warning ripped the entire ridge cap off our roof. Altair had emergency tarping in place before the next wave of rain arrived and completed the full restoration within ten days. Their storm insurance claim support made the whole process manageable during an overwhelming time.
Angela F.
A large oak limb crashed onto our garage roof during a windstorm, punching a hole straight through the decking. Altair coordinated the tree removal, tarped the opening that same evening, and rebuilt the entire damaged section with new decking, underlayment, and shingles. Outstanding tree damage response.
William H.
Our insurance company was dragging their feet on our storm damage claim. Altair prepared a comprehensive supplemental report with annotated photos, material specifications, and code requirements that the adjuster could not argue with. We went from a partial approval to full coverage within a week.
Kimberly S.
Altair restored our entire roof after a spring supercell dropped golf-ball-sized hail across our neighborhood. From emergency tarping the first night through final inspection six weeks later, they managed every step professionally. The new impact-resistant roof they installed gives us real peace of mind for the next storm season.
Nathan G.
Flash flooding during a severe storm sent water backing up under our eaves and into the soffit. Altair diagnosed the drainage failure, repaired the water-damaged soffit and fascia, and installed improved drip edge flashing to prevent it from happening again. They truly understand how storms affect every part of the roofing system.
Patricia J.
We called Altair at midnight when a violent storm blew a sheet of metal siding into our roof and left a gaping hole. They had a crew on-site before dawn with tarps and plywood to secure the opening. Permanent repairs were completed beautifully within a week. Their emergency response is second to none.
Marcus A.
A microburst tore shingles off three entire sections of our roof and scattered them across the yard. Altair was here within hours to secure everything with heavy-duty tarps. They handled the insurance paperwork, met with the adjuster twice, and delivered a flawless new roof. Could not have asked for a better experience during such a stressful event.
Diane V.
Lightning hit a vent pipe on our roof and blew a hole through the decking. Altair responded the same day, assessed the structural damage, and replaced the entire affected area including new decking, underlayment, and shingles. Their crew was careful, thorough, and the repair is completely seamless.
Howard C.
Altair performed a full storm damage assessment after a derecho blew through our neighborhood. They found wind damage along every ridge and hip line that we never would have spotted ourselves. Their detailed documentation and on-site meeting with our adjuster resulted in a complete roof replacement fully covered by insurance.
Rebecca N.
Multiple tree branches crashed onto our roof during a severe thunderstorm, scattering debris everywhere and cracking dozens of shingles. Altair cleared all the debris, replaced every damaged shingle, and inspected the decking for hidden cracks. The cleanup was spotless and the repairs have held perfectly through every storm since.
Steven B.
Our roof sustained serious wind and hail damage during a tornado-warned storm. Altair walked us through the entire insurance claims process from start to finish, including filing the initial claim, documenting supplemental damage, and negotiating with the adjuster. We received full coverage and a brand new roof.
Christine E.
Altair tarped our badly damaged roof within three hours of our call during a severe storm outbreak. Rain was pouring in through multiple breach points and they stopped the water intrusion immediately. The permanent restoration was completed two weeks later and the workmanship is impeccable.
Gregory O.
A massive pecan tree split during a storm and crushed our porch roof. Altair managed everything from emergency stabilization to tree removal coordination to complete rebuild. They kept us informed at every step and the finished restoration looks even better than the original. Exceptional storm damage recovery.
Laura T.
After a spring hailstorm, Altair provided a thorough post-storm restoration that included replacing damaged shingles, reflashing two skylights, resealing all ridge vents, and replacing dented gutter sections. They treated the entire roof as a system rather than just patching individual spots. Truly comprehensive storm restoration work.
Got Other Roofing Problems? We Can Also Help You with:
Professional roofing services backed by 15+ years of experience
Free Roof Inspection
Professional storm damage assessments to identify leaks and hail impact before they cause interior damage.
Roofing Estimates
Transparent, no-obligation pricing for everything from shingle repairs to full system upgrades.
Roof Repair
Fast, reliable repairs for emergency leaks and wind damage from Austin’s most trusted local roofers.
Roofing Installation
Certified roofing installation in Austin using premium GAF materials. Every new roof is built to withstand the unique Central Texas climate.
Roof Replacement
Total roof replacement services that increase property value and provide long-term peace of mind.
Commercial Roofing
Professional commercial roofing in Austin for flat roofs, TPO, EPDM, and metal systems. We work around your business hours.
Storm Damage Roof Repair
Emergency storm damage roof repair in Austin. We offer rapid response times to secure your home after severe wind, rain, or tornado events.
Hail Damage Roof Repair
Specialized hail restoration and expert insurance claim assistance to maximize your coverage.
Wind Damage Roof Repair
Quickly replacing missing shingles and securing flashing damaged by high-velocity Texas wind storms.
Don't see what you're looking for?
24/7 Emergency Response Throughout Austin
We respond to storm damage anywhere in the Greater Austin area
We Cover Central Texas
Storms don't stop at city limits, and neither do we. We primarily serve Austin, but we respond to storm damage emergencies throughout Central Texas. If you're within 100 miles of Austin and a storm hit your roof, we've got you covered.
Questions Austin Homeowners Ask After Storm Damage
Answers to the questions we hear most often
- There's water coming in right now. How fast can you get here?
- We offer 24/7 emergency response. For active leaks or significant damage, we prioritize rapid response and can typically have a crew on-site within hours to tarp your roof and stop the water intrusion. Call us immediately at (512) 640-2658.
- I've never filed an insurance claim before. Will you help me through it?
- Absolutely. We handle the entire process for you. We document the damage, prepare all necessary paperwork, meet with your insurance adjuster on-site, and help you understand every step. You don't need any prior experience. We've done this thousands of times.
- Should I call my insurance company first, or call you first?
- Call us first. We'll inspect your roof and document all damage before you file your claim. This ensures nothing gets missed in the initial report, which protects you throughout the claims process. Filing a claim with incomplete information can hurt your settlement.
- What if my insurance company tries to lowball me?
- This happens often, and we're prepared for it. Our detailed documentation (photos, measurements, and professional estimates) gives you leverage to dispute inadequate offers. We'll help you file a supplemental claim with additional evidence. Many homeowners get significantly higher settlements on the second review.
- How do I know if my roof actually has storm damage?
- Storm damage isn't always obvious from the ground. Hail can crack shingles in ways you can't see. Wind can break the seal on shingles without visibly moving them. That's why professional inspection matters. We catch hidden damage before it causes leaks and interior damage months later.
- What if I can't afford my deductible right now?
- We understand unexpected expenses are stressful. We offer financing options that can help you cover your deductible with manageable monthly payments. We'll also make sure you receive your full recoverable depreciation payment, which many homeowners don't know they're entitled to.
- Will I have to deal with the insurance company myself?
- No. We handle all communication with your insurance company on your behalf. We submit documentation, answer their questions, meet with adjusters, and negotiate if needed. You'll be copied on important communications, but we do the heavy lifting.
- How long does the whole process take from inspection to completed repairs?
- Timeline varies depending on insurance company responsiveness, but typically: inspection within 24-48 hours, adjuster visit within 1-2 weeks, approval within 2-4 weeks, and repairs completed 1-3 days after approval. We keep you informed at every step.
- Will filing a storm damage claim raise my insurance rates?
- Many homeowners worry about this, but in Texas, insurers generally cannot increase your premium for weather-related claims. The damage exists whether you file or not. Not repairing it leads to bigger, more expensive problems like water damage, mold, and structural issues.
- The storm was a few weeks ago. Is it too late to file a claim?
- Probably not. Texas typically allows 1-2 years to file storm damage claims, depending on your policy. However, waiting makes it harder to prove the storm caused the damage, and hidden damage gets worse over time. Call us now for a free inspection. We can help you determine if filing still makes sense.
- Another roofer already gave me a quote. Should I get a second opinion?
- Yes, especially if they showed up at your door right after the storm. Many 'storm chasers' are out-of-state companies who do quick work and disappear. Get at least two opinions, verify licensing and insurance, check Google reviews, and never sign anything under pressure. We're happy to provide a second opinion at no cost.
- My insurance adjuster already came and I think they missed damage. What now?
- This is common, and you have options. Call us for a free inspection. If we find damage the adjuster missed, we'll document it and help you file a supplemental claim. Insurance companies review supplemental claims with additional evidence regularly. Many homeowners get significantly larger settlements on the second review.
Storm Damage Can't Wait. Call Now for a Free Inspection.
Every hour your roof stays damaged, you risk water intrusion, mold growth, and interior damage that costs far more to repair. Don't wait for a small problem to become a major one.